12 Modules Covered in The Cabin Crew Ticket Diploma

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Who is the course for?
If you want to be cabin crew or flight attendant then this course is for you.

What will I Study?
The study modules will give you a deeper knowledge of what it's like working as cabin crew and it will also be much easier for you to complete the airlines training course program once you are employed.Each module ends with an exam that is to be completed online, so you don't have to worry about attending any training venues or sitting in a stressful exam room. Once your exams have been submitted they will be marked and your progress report will be updated to show each modules results.

How do I view the Modules and how long does the course take?
The course work that is contained within your course is in the form of online manuals, printable manuals and online videos. The course contains approximately 40 - 50 hours worth of study material. The 12 module tests take around 20 hours to complete. Because there are no set time restraints to complete the course within, you can study in your own time and at your own pace. Your recruitment videos, application forms and manual is ongoing and is available for you to view at any time, even after completing the modules.

Do I get help with applying to the Airlines?
Yes, you will have unlimited access to your own recruitment advisor who will help you apply. You will also have access to training videos and a recruitment manual to give you inside knowledge of how to act at your cabin crew interview. click here for more information

Do I receive a Diploma?
Your Airline approved Cabin Crew Ticket Diploma is awarded to you on completion of your online training course.

Below is an overview of your 12 Modules included in your course

Module 1 - Requirements and Qualities Needed To Work As Cabin Crew

So what are the requirements needed to become cabin crew? There are many misconceptions about what is needed, so we have put together the requirements for the airlines.

Module 2 - The Importance Of Teamwork When Wokring As Cabin Crew

Whilst on board the aircraft you will be faced with many situations that would require you to communicate and work in teams. This would involve not only cabin services i.e. a drinks service but would also include any emergency situation that may arise.Before the passengers embark on the aircraft, the crew must work in a team to ensure that the aircraft is ready for passengers to board. Whilst in-flight team work within the Galley area is also vital to make sure that all of the meals and services are delivered on schedule.

Module 3 - The Importance Of Personal Presentation

You are the face of the airline and your standards of presentation should therefore be very high. Airlines spend a lot of money on their cabin crew uniforms and require you to wear it with pride to enhance the reputation and image of the airline. Because you will be coming into close contact with passengers, personal hygiene is very important. Keep a wash bag with you during a flight containing, mouth wash, deodorants/antiperspirants, makeup for ladies, hair styling products and a comb or brush.

Module 4 - New Starters & Entrant Course

When a letter informing you that you have been successful in getting a cabin crew position with your chosen airline is sitting on your door mat or you have just received a phone call giving you the good news, your life is about to take a completely new direction and the hard work is about to start. This module will show you what the training course is really like.

Module 5 - Understanding The Role Of Cabin Crew

In this module you will understand exactly why cabin crew are on board an aircraft and the duties they perform in a typical flight.

Module 6 - Selling Duty Free & Currency Converstion

Selling duty free is an often occurrence whilst working as cabin crew member and a great way in bumping up your annual salary as you will earn commission on sales that you make. Each airline offers different commission structures and incentives, typical commission is around 1-2% of the total sales you have made over a month. This module will also help you with those Math's tests at your airline interview.

Module 7 - Understanding The Layout Of An Aircraft

This module is designed to help you understand the basics of a commercial aircraft. During your SEP training you will learn everything you need to know about all of the aircrafts that you will be flying on, including where all of the safety and emergency equipment is stored and how to use it if needed.

Module 8 - Cabin Crew Safety & Emergency

Ask anyone what a cabin crew member does and they will tell you they poor tea and coffee. Realistically though, you will only pour tea and coffee for 10 minutes on the average 3 hour flight.

People may laugh, joke or simply ignore safety, but when emergency is announced- there is only one person on that aircraft who they will then listen to – and that’s you!

Module 9 - Safety & Emergency Equipment Onboard

In this module you will learn about the different types of emergency equipment that may be used by cabin crew and what they are used for in the event of an emergency situation.

Module 10 - What Is Ditching?

Ditching is an unexpected emergency on water and will always result in an evacuation. In this module you will learn about how to act when faced with this situation.

Module 11 - Airline Terminology

Working as cabin crew you will notice that there is a common aviation language used within the airline industry. In this module you will learn new phrases, abbreviations and terms used.

Module 12 - What The Airlines Are Looking For At Your Cabin Crew Interview

Here you will find vital information about completing your application forms, designing a CV and how to get through a cabin crew interview successfully.

All the information included in this module has been sourced from major airlines and experts within the field of recruitment. This will allow you to prepare for the application and interview process and make the best possible impression to the airline, making you feel much more relaxed about the whole recruitment process.

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